Shipping policy
Processing Time: Orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
Shipping Times:
- Standard Shipping: 5–7 business days
- Expedited Shipping: 2–3 business days (needs to be requested - at an extra cost)
Shipping Rates: Calculated at checkout based on order weight and destination.
Free Shipping: Available on orders over $[your threshold] within the contiguous US.
Tracking: You'll receive a tracking number via email once your order ships.
International Shipping: Currently, we ship within the United States only. International shipping options may be added in the future.
Lost or Delayed Packages: If your package is lost or significantly delayed, please contact us at info@normotonic.com, and we'll work with the carrier to resolve the issue.